Shipping Policy

Order Processing and Dispatch

At Shiu, each product is crafted to order. We begin the creation process once your order is received. Typically, it takes 8-10 working days for most orders to be made. Customized or bespoke items may require additional time, and we will provide an estimated delivery date via email.

Shipping in India

• Standard Delivery: We offer free shipping across India for prepaid orders. Orders are dispatched within 10-12 working days from the order date and usually reach you within 2-4 days. Please note that deliveries to remote areas may take longer.
• Shipping Fees: Orders over Rs. 5000 qualify for free shipping. For orders below this amount, a flat shipping fee of Rs. 200 is applicable throughout India.

International Shipping

• Delivery Time: We ship globally, and international deliveries can take up to 8-10 working days from the dispatch date. Please note that delivery times are approximate and not guaranteed.
• Shipping Fees: Shipping costs for international orders range between INR 3500 - INR 4500, depending on weight and location. You will see the exact shipping fee at checkout after entering your complete shipping address.
• Customs and Duties: Shiu is not responsible for any delays caused by customs, nor for any import duties or clearance fees. These fees are the customer's responsibility and vary by country.

For any questions regarding shipping, please contact us at hello@shiuofficial.com.